Delete Your Account

Request permanent deletion of your BandSlot™ account and associated data.

How to Request Deletion

To delete your account, enter the email address associated with your BandSlot™ account below. We'll send a 6-digit verification code to that email. Enter the code on this page to confirm and complete the deletion.

You can also delete your account from within the BandSlot™ app by going to My Profile → Danger Zone → Delete My Account.

Account Verification Required

To protect your account, you must verify ownership before deletion proceeds. A one-time verification code will be sent to the email address on file. Only after entering the correct code will your account data be deleted.

What Data Will Be Deleted

Upon verification, the following data associated with your account will be permanently deleted:

  • Band, DJ, and Venue profiles (including images, bios, genres, and settings)
  • All bookings and contract records
  • Availability calendar entries
  • Saved favorites (bands and venues)
  • Hidden profiles list
  • Gig posts and gig applications
  • Ratings and reviews you submitted
  • Performance notes
  • Profile change history
  • Contact messages you submitted

Information That May Be Retained

Certain information may be retained after account deletion for legal, fraud-prevention, payment processing, contract, or recordkeeping purposes, including but not limited to:

  • Payment & billing records: Transaction history and Stripe customer IDs retained for tax and financial recordkeeping.
  • Signed contracts: Contract terms from completed bookings retained for legal and contract-enforcement purposes.
  • Fraud prevention: Account email and deletion request metadata retained to detect and prevent fraudulent activity.
  • Legal compliance: Data required to comply with applicable laws, regulations, or legal proceedings.

Retained information is kept only as long as necessary for the purposes described above and is protected in accordance with our Privacy Policy.

Processing Time

Account deletion is processed immediately upon successful verification. You will receive a confirmation email once deletion is complete. If you do not receive a verification code within a few minutes, please check your spam folder or contact support.

This action is irreversible. If you have active bookings or subscriptions, they will be cancelled as part of the deletion process.